Privacy Policy

Effective Date: September 9, 2026

The Herndon Company Real Estate and Suzanne Flowers, REALTOR® (“we,” “us,” or “our”) respect your privacy and are committed to protecting the personal information you provide when using our website, advertisements, forms, and real estate services.

This Privacy Policy explains what information we may collect, how we use it, and the choices available to you.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

Name
Email address
Phone number
Property address
Mailing address
Information about a property you own or are interested in buying or selling
Preferred price range, location, property type, and other real estate preferences
Timeframe for buying or selling
Financing or mortgage-related information you choose to provide
Information submitted through contact forms, home valuation forms, property inquiry forms, advertisements, social media lead forms, or other marketing forms
Communications you have with us by phone, text message, email, social media, or other methods

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, referring website, pages visited, and interactions with our website.

* Data will not be sold or shared with third parties for marketing or promotional purposes.”

How We Use Your Information

We may use the information we collect to:

Respond to your questions or requests
Provide real estate information and services
Help you search for homes or market and sell a property
Provide requested property information or home valuation information
Contact you regarding your real estate inquiry
Follow up with prospective buyers and sellers
Send property listings, market updates, real estate information, and other relevant communications
Schedule appointments, property showings, consultations, or other real estate services
Improve our website, advertising, and marketing efforts
Measure the effectiveness of our advertisements
Maintain and manage customer and prospective-client relationships
Comply with applicable laws and regulations

Marketing and Lead Information

When you submit your information through our website, an online advertisement, a social media lead form, a property inquiry, a home valuation request, or another lead-generation source, your information may be entered into our customer relationship management (“CRM”) system.

We may use this information to contact you regarding your inquiry and to provide relevant real estate information, property listings, market updates, and services that may interest you.

Lead information obtained through third-party platforms, including social media and advertising platforms, may also be subject to the privacy policies and terms of those platforms.

Text Messages and Telephone Calls

If you provide your telephone number and consent to receive communications, we may contact you by telephone or text message regarding your inquiry, requested services, property information, appointments, and real estate opportunities.

Where required, marketing text messages will only be sent with your consent.

Consent to receive marketing calls or text messages is not a condition of purchasing any property, goods, or services.

Message and data rates may apply. Message frequency may vary.

You may opt out of text messages at any time by replying STOP. You may request assistance by replying HELP.

Mobile information will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with third parties for their marketing purposes.

Email Communications

If you provide your email address, we may send you information related to your inquiry as well as property listings, market updates, and other real estate communications.

You may unsubscribe from marketing emails at any time by using the unsubscribe link contained in the email or by contacting us directly.

Cookies, Analytics, and Advertising Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to understand how visitors use the website, improve website performance, and measure or improve advertising campaigns.

These technologies may be provided by third-party services and advertising platforms. Depending on your browser and device settings, you may be able to limit or disable cookies.

How We Share Information

We do not sell your personal information.

We may share information when reasonably necessary to provide requested real estate services or operate our business, including with our brokerage, real estate professionals, service providers, website providers, CRM providers, advertising and analytics providers, lenders, closing professionals, inspectors, attorneys, title companies, or other real estate-related professionals when appropriate.

We may also disclose information when required by law, legal process, or governmental request.

We do not share personal information with third parties for their independent marketing purposes without your consent.

Third-Party Services

Our website and marketing may contain links to or integrations with third-party websites and services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing personal information.

Data Security

We use reasonable administrative and technical measures designed to protect personal information. However, no internet transmission, electronic storage system, or communication method can be guaranteed to be completely secure.

Your Choices

You may contact us to request that we update or correct personal information you have provided or to request that we stop sending marketing communications.

You may opt out of marketing communications at any time. Opting out of marketing communications does not prevent us from contacting you regarding an active transaction, requested service, or other non-marketing matter when appropriate.

Children's Privacy

Our website and real estate marketing are intended for adults and are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13 through our marketing activities.

SMS Terms and Conditions

We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes.
You can cancel the SMS service at any time. Just text "STOP". After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.
If you are experiencing issues with the messaging program you can reply with the keyword “HELP” for more assistance, or you can get help directly at sflowershouses@gmail.com.
Carriers are not liable for delayed or undelivered messages.
As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
If you have any questions regarding privacy, please review our privacy policy here: [LINK TO PRIVACY POLICY]

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Suzanne Flowers, REALTOR®
The Herndon Company Real Estate
Valdosta, Georgia
Phone: 404-895-4557
Email: sflowershouses@gmail.com
Website: flowershouses.com